When will I receive my order?

Please allow 5-10 business days for all standard products. Our standard shipping method is via UPS Ground; for expedited shipping, please contact customer service (800.203.0301).
Custom Product lead time may vary. Please contact customer service for a specific date.

If I ordered multiple pieces, will they all ship together?

We can ship together or backorder items. Please note on the order what your preference is.

What is your return policy?

Custom products cannot be returned. All standard products can be returned within 10 days with a 20% restocking fee.

Do you provide a warranty?

Yes, VGS provides a one-year warranty.

Do you collect sales tax?

Note: We are required to collect sales tax on orders shipped to the states of New York, New Jersey, Connecticut, Kentucky and Ohio.

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